These Terms and Conditions govern your use of 399bat and your relationship with the platform. Please read them carefully before creating an account or placing any bet. By registering, you confirm that you have read, understood and agreed to everything set out below.
The six most important things to understand before you start using 399bat
You must be at least 18 years old to create a 399bat account. Age verification may be requested at any time and accounts found to belong to minors will be closed immediately.
Each individual may hold only one 399bat account. Operating multiple accounts is a breach of these terms and will result in all linked accounts being suspended and balances forfeited.
All deposits, wagers, bonuses and withdrawals on 399bat are denominated in Pakistani rupees. No foreign currency conversion is involved at any stage of a transaction.
All promotions on 399bat are subject to wagering requirements, time limits and eligible game restrictions. Attempting to abuse bonus offers will result in bonus cancellation and may result in account suspension.
Any form of collusion, match fixing, use of automated betting software or exploitation of software errors is strictly prohibited. 399bat reserves the right to void bets placed under such circumstances.
You are responsible for keeping your login credentials confidential. 399bat will not be liable for losses resulting from unauthorised access to your account caused by your failure to protect your login details.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member", "you", "your") and 399bat ("we", "us", "our", "the Platform"). They govern all access to and use of the 399bat website, mobile interface, games, sports betting markets, promotions and any other services made available through the platform at 399bat.click.
By creating an account on 399bat, making a deposit, placing a bet or using any feature of the platform in any way, you confirm that you have read these Terms in full, that you understand them and that you agree to be bound by them. If you do not agree to any part of these Terms, you must not create an account or use the platform.
399bat reserves the right to update these Terms from time to time. When a material change is made, registered members will be notified via the email address on their account. Continued use of the platform after a change has been notified constitutes acceptance of the updated Terms.
These Terms should be read alongside the 399bat Privacy Policy and Responsible Gaming Policy, both of which form part of the full agreement between you and 399bat.
To register and maintain an account on 399bat, you must meet all of the following eligibility requirements at all times:
399bat reserves the right to request proof of age and identity at any point. This may include a copy of a national identity card (CNIC), passport or other government-issued identification document. Account activity may be suspended pending verification. If age verification reveals that a member is under 18, all funds in the account will be forfeited and the account permanently closed.
If 399bat has reasonable grounds to believe that a member does not meet the eligibility criteria at any time – not only at registration – the account may be suspended immediately pending investigation. Balances may be withheld until eligibility is confirmed.
Each individual person may hold only one account on 399bat. Registering or maintaining multiple accounts – including under different names, email addresses or payment methods – is a serious breach of these Terms. Where multiple accounts are identified, 399bat may close all linked accounts, retain all balances and void all pending bets without prior notice.
When registering, you agree to provide accurate, complete and current information. This includes your real full name, a valid email address, a valid Pakistani mobile number and accurate date of birth. You must update your account details promptly if any of this information changes.
399bat does not permit accounts to be created or operated by automated means. The use of bots, scripts or other automated tools to create accounts or interact with the platform in any way is prohibited and will result in immediate account termination.
You are solely responsible for maintaining the confidentiality of your 399bat username and password. You must not share your login credentials with any other person under any circumstances. If you have reason to believe that your account has been accessed without your authorisation, you must contact 399bat support immediately via live chat or the contact email.
399bat staff will never ask you for your password. Any communication requesting your password should be treated as fraudulent and reported to us immediately.
399bat will not be liable for any financial losses resulting from unauthorised access to your account where that access resulted from your own failure to keep your credentials secure. However, we will conduct a thorough investigation of any reported unauthorised access and take appropriate measures to secure the affected account pending resolution.
We strongly recommend enabling two-factor authentication (2FA) on your 399bat account where available. Use a unique, strong password that you do not use on any other platform. Never save your password in a shared browser or on a shared device.
All financial transactions on 399bat – including deposits, wagers and withdrawals – are conducted exclusively in Pakistani rupees (PKR). No foreign currency is accepted and no currency conversion is applied to any transaction. The payment methods currently accepted on 399bat are as follows:
| Payment Method | Min Deposit | Min Withdrawal | Processing Time |
|---|---|---|---|
| Easypaisa | Rs 100 | Rs 500 | Instant / Same-day |
| JazzCash | Rs 100 | Rs 500 | Instant / Same-day |
| NayaPay | Rs 500 | Rs 1,000 | Instant / Same-day |
| SadaPay | Rs 500 | Rs 1,000 | Instant / Same-day |
| IBFT Bank Transfer | Rs 1,000 | Rs 2,000 | Within 24 hours |
| Visa / Mastercard | Rs 1,000 | Rs 2,000 | 1–3 business days |
Withdrawals will only be processed to a payment method that belongs to the same account holder as the 399bat account. 399bat does not process withdrawals to third-party accounts. Withdrawal requests may be subject to identity and payment verification checks before processing. Members are encouraged to complete account verification proactively to avoid delays at the withdrawal stage.
399bat reserves the right to impose temporary holds on withdrawals where unusual activity has been detected on an account or where a compliance review is in progress. Members will be informed of any such hold and the estimated resolution timeline.
If a deposit is made and associated bonus funds are accepted, the standard bonus wagering requirements must be met before a withdrawal of the original deposit or any bonus-derived winnings can be processed. Withdrawing before wagering requirements are met will result in the bonus and any associated winnings being cancelled.
All bets placed on 399bat are subject to the specific rules applicable to the product category being used – sports betting, live casino, poker or esports. These product-specific rules are accessible within each section of the platform and form part of these Terms.
General betting rules that apply across all products on 399bat include the following:
All casino games and card games on 399bat use independently certified random number generator (RNG) technology. The outcome of every game round is determined by a mathematically random process and cannot be predicted, influenced or manipulated by any party including 399bat.
399bat offers a range of bonuses and promotional offers to both new and existing members. All promotions are subject to specific terms that are published alongside the promotion and must be read in conjunction with these general Terms. In the event of any conflict between promotion-specific terms and these Terms, the promotion-specific terms will prevail for that promotion.
General bonus terms applicable to all 399bat promotions unless stated otherwise:
Always read the full terms of any promotion before accepting it. The specific wagering requirement, time limit and eligible product restrictions for each promotion are displayed alongside the offer in your account promotions panel. If anything is unclear, contact 399bat support before accepting the bonus.
The 399bat VIP Club is a loyalty programme that rewards consistent play across all products on the platform. Membership in the VIP Club is automatic – all registered members are enrolled at Bronze tier from their first qualifying wager. Points are accumulated through real-money play across sports betting, casino games, poker and esports betting.
VIP Club membership is subject to the following terms:
For full details of the VIP Club benefit structure, tier thresholds and point accumulation rates, please visit the VIP Club page.
The following conduct is strictly prohibited on 399bat and will result in account suspension, permanent closure and in serious cases a report to relevant authorities:
399bat reserves the right to suspend or permanently close a member's account at any time, with or without prior notice, in any of the following circumstances:
Where an account is closed due to a member's breach of these Terms, 399bat reserves the right to retain some or all of the account balance as compensation for losses and costs incurred as a result of the breach. Where an account is closed for any other reason, any remaining balance above the minimum withdrawal threshold will be returned to the member via their registered payment method after deduction of any applicable verification or processing requirements.
Members who wish to close their own account voluntarily may do so at any time by contacting 399bat support. Closure will be processed within 48 hours of a valid request being received. Any pending bets at the time of closure will be settled at their natural conclusion.
All content on the 399bat platform – including but not limited to the website design, logos, text, graphics, software, game interfaces, data feeds, odds data and promotional materials – is the intellectual property of 399bat or its licensed suppliers and is protected by applicable intellectual property law.
Members are granted a limited, non-exclusive, non-transferable licence to access and use the platform solely for personal, recreational betting purposes as permitted by these Terms. This licence does not include any right to:
To the maximum extent permitted by applicable law, 399bat shall not be liable for any indirect, incidental, special, consequential or punitive loss or damage arising from your use of the platform, including but not limited to loss of profits, loss of winnings, loss of data or loss of goodwill, even if 399bat has been advised of the possibility of such losses.
399bat does not guarantee that the platform will be available at all times without interruption. Scheduled maintenance, technical failures or force majeure events may result in temporary unavailability of some or all platform features. 399bat will endeavour to provide advance notice of scheduled maintenance but cannot guarantee this in all circumstances.
Nothing in these Terms excludes or limits 399bat's liability for fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot be limited or excluded under applicable law.
The total liability of 399bat to any member in connection with their use of the platform in any 12-month period shall not exceed the total net deposits made by that member to their 399bat account during that same period.
399bat collects and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By creating an account, you consent to the collection, processing and use of your personal data as described in the Privacy Policy.
In summary, 399bat collects personal data for the purpose of account management, identity verification, fraud prevention, regulatory compliance, customer support and service improvement. 399bat does not sell personal data to third parties for marketing purposes. Data is retained for the period required by applicable regulatory obligations and then securely deleted.
For full details of how 399bat handles your personal data, including your rights of access, rectification and erasure, please read the Privacy Policy.
399bat is committed to promoting responsible gambling and preventing problem gambling among its members. We provide a range of tools to help members manage their play:
All responsible gaming tools are accessible directly from your account dashboard without requiring contact with the support team. If you believe you may have a problem with gambling, we strongly encourage you to make use of these tools. Full guidance and links to external support resources are available on the Responsible Gaming page.
399bat may amend these Terms at any time. When we make a material change – one that significantly affects your rights or obligations as a member – we will notify you by email to the address registered on your account and post the updated Terms on the platform with a revised effective date.
If you do not agree to the revised Terms, you must stop using the platform and contact support to request account closure. Your continued use of the platform after the effective date of any amendment constitutes your acceptance of the revised Terms.
Minor amendments – such as clarifications of existing terms that do not materially affect your rights – may be made without direct member notification. It is your responsibility to check these Terms periodically. The date at the top of this page indicates when these Terms were last updated.
If you have any questions about these Terms, wish to make a complaint or need to contact 399bat for any reason relating to your account or your use of the platform, you can reach us through the following channels:
399bat aims to respond to all support queries within 24 hours. Complaints are acknowledged within 24 hours and investigated within 5 business days. If you are not satisfied with the resolution of a complaint, you may escalate the matter in writing to the senior complaints team at the same email address.
These Terms are governed by and construed in accordance with applicable law. Any disputes arising under these Terms that cannot be resolved through the complaints process will be subject to the exclusive jurisdiction of the relevant courts.
If you have any questions about how these Terms apply to your account, contact the 399bat support team at any time via live chat or at support@399bat.click. We are available 24/7. For responsible gaming support, visit 399bat Responsible Gaming.